Contact information
Whether you have a question about your order or would like some style tips, we’re happy to help. You can find the most recent updates regarding store opening hours in our store locator.

Chat
Our customer service chat is open 7 days a week, between 9am – 9pm EST. To browse other websites while you wait, please keep this page open and active during the chat session. This is the fastest way to get in touch with our customer service team.

Phone
If you would like help with your storias order via telephone, call us toll free:
855 825 8122
Our goal is to answer your call within 2 minutes.

Personal Data
We have a dedicated customer service to handle your personal data requests in relation to your rights stated in our Privacy Notice. Please contact them at dataprotection.us@stories.com.

If you wish to get in contact with our Data Protection Officer, please use the same email address as presented above and write “DPO” as the subject matter.

Customer Service – Opening Hours
Monday – Sunday: 9am – 9pm EST

Please kindly note: During high season and sales, our answering times might take a little longer

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I would like to receive recurring personalized promotions and drop-cart reminders from storias, a brand of the storias Group, via email and via text messages to the number provided, including by autodialed text messages, even if my number is listed on a state or federal Do Not Call list. I confirm that I am 18 years of age or older. I understand that I can withdraw this consent at any time by clicking the unsubscribe link in the email or by texting STOP; text HELP for help. Our emails contain tracking technologies to analyze recipient actions for personalizing additional communications. Consent is not a condition of any purchase; standard message and data rates may apply; message frequency varies. I agree that storias may send messages at any time and that messages may vary in frequency. I understand and agree that messages may be sent to me earlier and/or later than the time restrictions set by state or federal law. I agree to update & Other storias if I discontinue use of that telephone number or obtain a different number. For more information, please see our Privacy Notice and Terms.
Read our privacy notice and terms.